Customer reviews of Mainline Motor Co

By Gill B on 09 December 2016 | Verified purchase

They were polite, professional and very helpful but at the same time had a good sense of humour so buying my new car was stress free. They were more than happy to give me time to make my mind up - no hard selling which was great. Allowed me to take as much time as I needed to ensure I made the right decision.

By Max D on 02 December 2016 | Verified purchase

Absolutely Fantastic Service. I brought a car with Mainline in September this year. I knew what I wanted, but they did not have any at the time, yet after telling them what I wanted, less than a week later they had the car I wanted in their garage which was in mint condition and gave me a great price. Since then I have had a couple of problems with the car (both my fault) and they have responded the same day and resolved the issue free of charge. As this is my first car I feel very lucky to have brought a car from Mainline, with absolutely no stress and always knowing they will be happy to help me when I need them, I would definitely recommend them to all my friends and family and will be looking to buy again when it comes to my next car. Thank-you very much! Max

By Leah P on 31 October 2016 | Verified purchase

I recently bought a car from Mainline motors and found Jason extremely helpful and quick at responding. I love the car, but the only downfall i've found is that the autotrader advert mentioned it had bluetooth connectivity and voice control which it hasn't so not very happy about that.

By Tanya W on 29 August 2016 | Verified purchase

Amazing friendly and very helpful service. Having been rear ended and having my car written off, The guys here were more than happy to let my husband and I look around the car we liked, for as long as we liked, no pushiness, just friendly helpful banter, left us well alone to discuss pros and cons etc. Once our decision was made it was fast friendly and very professional, all done dusted and sorted very very quickly. Will be the first place we look when we replace our other car in the next 12 mths. Cant thank these guys enough for making a very stressful time for us, calm and happy. BIG BIG thanks to Jason and his team.

By Susan P on 07 August 2016 | Verified purchase

Such an easy process throughout. From viewing and test driving the car to then paying for it. Extremely helpful in every way. Couldn't have done anything more for us. Great experience.

By Lauren R on 22 July 2016 | Verified purchase

Great service! We had a hassle free purchase and the staff where friendly, informative and efficient.

By Andrew D on 27 June 2016 | Verified purchase

First class service right from the initial 'phone enquiry. The car was immaculately presented, we were taken for a decent test drive, shown the service book, previous MOTs and so on. The dealer also helped me to organise the road tax with the DVLA before I drove away (there is NO grace period any more!). Couldn't fault them. Next time we need a car I'll call them first.

By Luke B on 24 June 2016 | Verified purchase

Good experience. Very professional agency.

By Gemma W on 15 June 2016 | Verified purchase

Jason was fantastic and would recommend him and his cars to everybody, he was friendly, helpful and didn't push us once.

By Elisabeth A on 18 August 2020 | Purchase not verified

Fabulous customer service from start to finish. Spotless car that meets our requirements. Had very small issue a couple of days after buying but they fixed it at their expense. We won't waste time looking in other places next time we need to buy a car... we will head to mainline motor company first- despite it being an hour away from us.